服务流程 & 常见问题

Service Process & FAQ

服务流程

Service Process

1

需求确认

客户提供产品名称、规格、数量、目标价、交货港口等信息。

2

供应商筛选 & 报价

我们从资源库筛选正规厂家,提供报价、资质、规格对比。

3

样品 & 验货

安排样品、第三方检测、实地验厂,确保质量符合要求。

4

合同 & 价格确认

协助签订正式合同,锁定价格、交期、质量标准。

5

生产 & 质量管控

全程跟进生产进度,进行产前、产中、产后检验。

6

物流、报关、装船

负责订舱、拖车、报关、清关,提供全套出口单据。

7

售后 & 问题处理

出现质量、货期问题,我们全程协助协商解决。

1

Requirement Confirmation

Client provides product name, specs, quantity, target price, port of delivery.

2

Supplier & Quotation

We select qualified factories, compare prices, docs, and quality.

3

Sample & Inspection

Arrange samples, lab test, factory audit to ensure standard.

4

Contract & Price

Sign formal contract, confirm price, delivery, quality terms.

5

Production & QC

Follow production, conduct pre, during, post shipment inspection.

6

Logistics & Customs

Arrange booking, trucking, customs, full set shipping docs.

7

After-Sale Support

We handle quality, delay, claims on your behalf.

1

产品资料审核

厂家提供资质、产能、规格、价格区间、可供应品类。

2

海外客户开发

我们对接真实海外买家,筛选靠谱采购方。

3

商务谈判

协助谈价格、付款方式、交期、港口、数量。

4

合同 & 订单确认

签订正规外贸合同,明确双方责任。

5

生产 & 质检

协助监督生产、验货、确保符合出口标准。

6

出口报关 & 物流

安排全套出口流程,安全发货到港。

7

收款 & 售后维护

协助安全收汇,维护客户长期返单。

1

Product Evaluation

Factory provides qualification, capacity, specs, pricing.

2

Overseas Buyer Matching

We match genuine & reliable buyers.

3

Negotiation

Negotiate price, payment, delivery, port, quantity.

4

Contract & Order

Sign formal export contract with clear terms.

5

Production & QC

Supervise production & inspection for export standard.

6

Export & Logistics

Full export service: customs, shipping, docs.

7

Payment & After-Sale

Secure payment & long-term client maintenance.

常见问题 FAQ

Frequently Asked Questions

Q1:你们是中间商还是代理?

A:我们是正规国际贸易代理,提供采购、销售、验货、物流一条龙服务。

Q2:如何保证供应商/买家可靠?

A:所有合作方均经过资质审核、合作记录验证、实地/线上核验。

Q3:出现质量问题怎么办?

A:我们全程负责协商处理,包括换货、补货、赔偿、合同追责等。

Q4:你们支持哪些付款方式?

A:支持 T/T、L/C 等外贸常用安全付款方式。

Q5:可以提供验货、检测报告吗?

A:可以,我们可安排第三方检验(SGS/CIQ等)并出具正式报告。

Q6:服务范围包括哪些国家?

A:全球均可,重点覆盖中东、中亚、欧洲、非洲等主流市场。

Q1: Are you a broker or agent?

A: We are a professional international trade agent, providing one-stop service.

Q2: How to ensure reliability?

A: All suppliers/buyers are verified by license, history, and audit.

Q3: What if quality issues happen?

A: We fully handle negotiation, replacement, compensation, and claims.

Q4: What payment terms do you support?

A: T/T, L/C, and other secure international payment methods.

Q5: Can you provide inspection reports?

A: Yes, we arrange third-party inspection (SGS/CIQ etc.).

Q6: Which countries do you serve?

A: Global service, mainly Middle East, Central Asia, Europe, Africa.